This Privacy Policy describes how zbang.ai, owned by Zbang Ltd (company number 11824205) with a registered office address at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ, collects, uses, and discloses your personal information when you use our website and services. Please note that our website and other digital platforms may contain links to third party websites/digital platforms which are provided for your convenience.We are solely accountable for the privacy practices and security measures of our own digital platforms. We advise you to review the privacy and security policies of every other website/digital platform you visit.

1. Information We Collect

We collect a variety of information from and about you when you use our website and services, including:

• Personal Information:This may include your name, email address, phone number, and any other information you choose to provide us.
• Usage Data: This may include information about how you use our website and services, such as the pages you visit, the searches you perform, and the links you click.
• Marketing Data: This may include information about your preferences for receiving marketing communications from us.
• Cookie Data: We use cookies and similar tracking technologies to collect information about your browsing activity on our website.

2. Consent

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including.

• Contractual obligations -when you shop our services, you are entering a contract and that’s one of the bases we use for processing your data. We need your personal data to comply with our contractual obligations.
• Consent -we can collect and process your data with your consent. For example when registering to our newsletter.
• Legal compliance -if the law requires us to, we may need to collect and process your data.
• Legitimate interest - in specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our website and services
• Communicate with you about your account and activities
• Send you marketing communications (if you opt-in)
• Respond to your inquiries and requests
• Analyse how you use our website and services
• Improve our advertising and marketing efforts
• Comply with legal and regulatory requirements

4. Third-party services

There are circumstances where we may share some of your data with others:

• Organisations which provide a service to us or act on our behalf, on the understanding that they will keep the information confidential, for example, our IT providers, accountants and other technical experts.
• Google/Facebook/Instagram to show you products that might interest you while you’re browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites.
• We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so.

When you provide personally identifiable information to us, we use it solely for the purposes for which it was provided, in accordance with this notice. Our policy is not to share personally identifiable information with third parties, unless required by law, as required to perform our obligations to you or as necessary as described.
The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

5. Security

We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We secure access to all transactional areas of our websites and apps using ‘https’ technology. Access to your personal data is password-protected. We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.

6. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

7. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

8. Your rights

• You have the right to be informed about how your personal data is being used. This is done, for example, through this privacy notice.
• You have a right to access any personal data we hold about you and we’ll deal with any subject access request within 30 days.
• You have the right to ask us to stop or pause processing your data, erase your data or amend your data.
• You have the right to stop receiving direct marketing. Just ask us to take you off the list.
• You have the right of portability over your data (i.e. you can ask us to pass the data we hold on you to a third party in machine-readable format).

If you have any complaints, you can contact us (see details below) and we’ll do our utmost to get to the bottom of things. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

Wycliffe House
Water Lane, Wilmslow
Cheshire, SK9 5AF

You can also contact the Information Commissioner’s Office using their online form:
https://ico.org.uk/global/contact-us/email/

9. Contact us

If you have any questions about this Privacy Policy, please contact us at go@zbang.ai