This Privacy Policy describes how Zbang Ltd (company number 11824205; registered office 71-75 Shelton Street, London, WC2H 9JQ) collects and uses personal information on this website. Zbang Ltd is the controller for this website. The Ads product at ads.zbang.ai may have additional product-specific notices and controls.
1. What we collect, why, and how long we keep it
| Data category | Purpose and lawful basis | Recipients | Retention |
|---|---|---|---|
| Contact details and messages you send us | Respond to enquiries and discuss services. Lawful basis: legitimate interests, or contract/pre-contract steps where relevant. | Email provider, hosting provider, and professional advisers where needed. | Normally up to 24 months after the last interaction, unless needed for a contract or legal record. |
| Website logs, IP address, user agent, request metadata | Deliver the site, secure it, prevent abuse, and debug faults. Lawful basis: legitimate interests and legal obligations where applicable. | Hosting provider and security/operational service providers. | Normally up to 30 days in operational logs, unless investigation or legal preservation requires longer. |
| Consent record | Remember and demonstrate your cookie choices. Lawful basis: legal obligation and legitimate interests. | Stored first-party in your browser and visible to this website server when needed. Where technically possible, the cookie may be set for .zbang.ai so your choice can be respected across Zbang subdomains. |
About 6 months for reject choices, including managed choices where all optional categories are off, and about 12 months for choices that opt into analytics or marketing, unless refreshed sooner. |
| Analytics events | Understand aggregate site usage after consent. Lawful basis: consent. | Google Analytics 4. | Normally up to 14 months in analytics reporting, subject to Google Analytics property settings. |
| Marketing conversion events | Measure audit CTA performance and ad conversions after consent. Lawful basis: consent. | Meta, and Google Ads if configured. | Server event requests are not intentionally stored beyond operational logs; platform retention is controlled by Meta/Google settings and terms. |
| Business, accounting, and legal records | Manage contracts, invoices, tax, and legal obligations. Lawful basis: contract and legal obligation. | Accountants, banks, professional advisers, regulators, or authorities where required. | Normally up to 6 years after the relevant financial year or relationship ends. |
2. Cookies and consent
Analytics and marketing technologies are off by default. You can accept, reject non-essential technologies, manage cookies, or later withdraw consent through Cookie preferences. See the Cookie Policy for the current categories, technologies, and withdrawal behaviour.
3. Third parties and international transfers
We use service providers for hosting, email, analytics, advertising measurement, and operational support. Providers such as Google and Meta may process analytics or marketing data in the United States or other countries after you consent to those categories. Where a restricted international transfer is involved, we rely on the provider's stated transfer safeguards, such as adequacy arrangements, standard contractual clauses, and the UK international data transfer addendum where applicable. You can contact us for more information about a specific transfer or to request a summary of relevant safeguards where available.
4. Your rights
Depending on the circumstances, you may have the right to access, correct, erase, restrict, object to processing, and receive a portable copy of your personal data. Where processing is based on consent, you can withdraw that consent at any time. You also have a separate right to object at any time to processing based on legitimate interests, including website security, operational logging, and responding to enquiries where applicable.
You can opt out of direct marketing at any time. To exercise a right, email go@zbang.ai.
5. Automated decision-making and profiling
This website does not make solely automated decisions that produce legal or similarly significant effects. If you consent to marketing technologies, Google or Meta may use conversion and audience signals according to their own policies and your platform settings.
6. Security
We use HTTPS, access controls, limited access to systems, and operational monitoring appropriate to this website. No internet service can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through general contact channels.
7. Changes to this policy
We may update this policy as the site, products, providers, or legal requirements change. Material changes will be reflected by updating the effective date above and, where appropriate, refreshing consent choices.
8. Complaints
If you have a complaint, contact us first and we will work to resolve it. You can also contact the Information Commissioner's Office:
Information Commissioner's OfficeWycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Online form: ico.org.uk/global/contact-us/email
If EU GDPR applies to you, you may also complain to the supervisory authority in the EU member state where you live, work, or where you believe an issue occurred.
9. Contact
Questions about this policy: go@zbang.ai